Other transcript services I have used provides the transcript in their editor, just as you do. However, the transcript is keyed to a copy of the recording, that is linked to the transcript. When editing, when I place the curser on some text in the transcript, the recording will automatically jump to that spot making the editing process much easier. I was disappointed that you do not have this feature with your service. If you can add it, you would have a great transcription service.